Effective Date: October 5th, 2024

Effective Date: [Insert Date]

Welcome to Smart Plant Store. By using our website, www.smartplantstore.com, you agree to the following terms and conditions. Please read them carefully before using our site or making a purchase.

1. General Information

Smart Plant Store (referred to as “we,” “our,” or “us”) is an e-commerce store based in the UK, selling smart planters, hydroponics growing systems, and related products to customers worldwide. These Terms of Service govern your use of our website and the purchase of products.

2. Products & Availability

We offer a range of smart plant and gardening products. As a dropshipping store, products are sourced from third-party suppliers, and availability may vary. We strive to ensure product descriptions and images are accurate; however, we cannot guarantee that all product information, such as colors, sizes, and packaging, will be exact.

Please note that some of the images on our website may be used for demonstrational purposes only, and the actual product may vary slightly in appearance from the images shown.

Due to our dropshipping model, items in a single order may arrive separately depending on the supplier. Shipping times vary by destination and will be provided during checkout.

3. Pricing & Payments

All prices listed on the website are in GBP (British Pounds) unless otherwise stated. We reserve the right to change prices at any time. Once an order is placed, the price at the time of purchase will be honored.

We accept payments via Visa, PayPal, Stripe, Mastercard, and other payment gateways available through our WooCommerce Stripe integration. Payments are processed securely, and we do not store any payment details on our servers.

4. Order Processing

Once an order is placed, you will receive a confirmation email with details of your purchase. We will notify you once the order has shipped. Please ensure all provided information, including shipping address and contact details, is correct, as we are not responsible for errors resulting from incorrect information.

5. Shipping & Delivery

Shipping times depend on the destination and the supplier from whom the product is sourced. While we strive to meet the estimated delivery times, delays may occur due to customs, shipping carriers, or unforeseen circumstances. In some cases, products from a single order may be shipped separately.

We ship to customers worldwide. Shipping costs will be calculated at checkout based on your location.

6. Returns, Refunds, & Cancellations

We aim to ensure customer satisfaction with every purchase. However, we offer refunds only under the following conditions:

• If the item arrives damaged.
• If the item arrives late based on the estimated delivery time provided during checkout.

To request a refund, please contact us at support@smartplantstore.com within 14 days of receiving your item, providing proof of damage (photos or videos) if applicable. If your order is eligible for a refund, we will process the refund back to your original payment method. Please allow time for the refund to be reflected in your account, depending on your payment provider’s processing times.

Order Cancellations: Once an order has been placed and processed, it cannot be canceled. Please double-check your order details before completing the purchase.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Smart Plant Store and is protected by copyright laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

8. Limitation of Liability

Smart Plant Store will not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use or inability to use the website or products purchased from the website. This includes, but is not limited to, damages resulting from errors, delays, interruptions, viruses, or other technical issues.

In no event will Smart Plant Store’s liability exceed the amount paid by the customer for the purchased product.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

10. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page, and your continued use of the website constitutes your acceptance of the updated terms.

11. Contact Information

If you have any questions regarding these Terms of Service or need assistance with your order, please contact us at:

Email: support@smartplantstore.com
Address: [Your Company’s Address, if needed]